Shipping policy

 

• Items are dispatched within 48 hours , and should arrive between 6-9 days provided there are no shipping hurdles

Australian Orders:

• Free shipping for Australian orders equal or above $150 AUD.
• A flat rate shipping fee of $9.95 AUD will apply to Australian orders under $150 AUD.
• We offer express shipping for $14.95 in Australia
• If you require an overnight delivery, please first check if your suburb is eligible for next day delivery on the Australia Post website (FROM: Sydney NSW 2000 | TO: your postcode): https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/. 

All International Orders:

• There is no free shipping available currently. Please email us at info@sexydressco.com if you have any queries.

Important Information:

• You will be provided with a tracking number or a consignment number once your item has been sent out.
• We ship orders on Monday to Friday during business hours (08:30-16:30 Sydney time) only. We do not ship orders on the weekends and on Australian public holidays.
• Orders placed after 1pm Sydney time, on the weekend and Australian public holidays may be processed the next business day.
• We do not offer a refund in the case of delivery delays or unforeseen events beyond our control such as delays that are caused by third party courier companies, courier flight delays, floods and natural disasters.
• We do not refund for change of mind after placing an order.
• Please ensure that someone is available to sign for the package at your delivery address. If no one is available to sign for the package when it arrives, it may not be delivered and you will receive a card with instructions.
• Please note that we cannot accept responsibility for any missing parcels which have been marked as successfully delivered by the courier company.

• NOTE for delivery to UK, Europe, Canada, Asia: our postal charge doesn't include any taxes and duties which may be applied by customs or postal authorities in the country of delivery. All payments of taxes & duties are the sole responsibility of the customer. The law requires that Sexy Dress Co. state the value of the order directly on your package, and it is the sole discretion of the custom agents to determine the applicable fees and release your package. In addition, International parcels may be processed through customs which may cause a slight delivery delays, so please allow ample time when placing your order before an important event.